Business Services Survey

Company Name

Address

Phone

Fax

Contact Name (required)
[text* your-name Job Title [text position]

Your Email (required)

How many employees are currently on your payroll?
—Please choose an option—Less than 2525-5050-100100-250250-500More than 500

What types of jobs do you have in your company? (check all that apply)
Professional/Technical/ScientificManagerialAdministrative SupportProduction/General LaborOther non-professional

Have you listed a job with MassHire Merrimack Valley Career Center in the past 12 month?
YesNo

If Yes, what type of job did you list with us? (check all that apply)
Professional/Technical/ScientificManagerialAdministrative SupportProduction/General LaborOther non-professional

Have you listed a job with a service agency other than MassHire Merrimack Valley Career Center in the past 12 month?
YesNo

Please rate your satisfaction with the following Services (Please respond for each service):
Understands my business:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service
Timely response to listing job orders:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service
Referrals met the education and skill level requested:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service
Referrals had an understanding of Workplace Habits:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service
Recruitmemts:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service
Job Fairs:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service
Tax Credit Information:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service
Work Force Training Funds Information:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service
Employer Breakfast:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service
Wage and Salary Information:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service
Facilities Rental:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service
Labor Market Information:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service
Unemployment Information:
Very SatisfiedSatisfiedNot SatisfiedDid Not UseUnaware of Service

How important would you rate the following services in assisting you meet your workforce development needs:
Understands my business:
Very ImportantImportantMinimal ValueNot Important
Timely response to listing job orders:
Very ImportantImportantMinimal ValueNot Important
Referrals met the education and skill level requested:
Very ImportantImportantMinimal ValueNot Important
Referrals had an understanding of Workplace Habits:
Very ImportantImportantMinimal ValueNot Important
Recruitmemts:
Very ImportantImportantMinimal ValueNot Important
Job Fairs:
Very ImportantImportantMinimal ValueNot Important
Tax Credit Information:
Very ImportantImportantMinimal ValueNot Important
Work Force Training Funds Information:
Very ImportantImportantMinimal ValueNot Important
Employer Breakfast:
Very ImportantImportantMinimal ValueNot Important
Wage and Salary Information:
Very ImportantImportantMinimal ValueNot Important
Facilities Rental:
Very ImportantImportantMinimal ValueNot Important
Labor Market Information:
Very ImportantImportantMinimal ValueNot Important
Unemployment Information:
Very ImportantImportantMinimal ValueNot Important

What key factors would influence you to use MassHire Merrimack Valley Career Center in helping you solve your business needs?
Understanding my businessCost of ServiceTimely reply to requestQuality of serviceOther
If other, please specify:

Approximately how much money do you spend each year on recruitment and advertising?

Which of the following services would you consider paying a competitive price for?
Job FairsAdvertising on Web site/NewsletterRoom RentalsWage and Salary informationRecruitmentOut Placement ServicesLabor Market InformationPre-Screening of ApplicantsAssistance with Job RetentionSupport to Human Resources (ADA, Sexual Harassment Training, Management Training, Interviewing)Job applicant skills testingCreate Job DescriptionsSponsorshipOn Site WorkshopsOther
If other, please specify:

What is the number one change we can make to gain/regain/keep your business?

Additional Comments:

Would you like to be part of a focus group to discuss continuous quality improvement of services to our business customer?
YesNo
Would you be interested in getting e-mail updates about VWCC?
YesNo

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