The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance (UI) program, providing temporary assistance to unemployed Massachusetts workers. For additional information, please visit the DUA website.

UI Computer Stations

Career Center walk-in customers may use our dedicated UI Online computer stations on a first-come, first-serve basis. Basic computer skills are needed when using the online system.

DUA staff are available to provide navigation assistance with self-service Unemployment Insurance Online.

Please visit our Contact Us page for the Unemployment Online Service hours and locations.

If you require assistance with your claim, please call 877-626-6800 or visit MassHire Merrimack Valley Career Center in Lawrence for Navigation Assistance at hours listed above.

Visit the DUA Website

Visit the DUA website below for unemployment assistance.

Visit the DUA Website

Didn’t Find Your Answer?

Please don’t hesitate to contact us and we will be happy to help you find the answers to your questions!

Contact Us